Introduction to DSAR Management

What is DSAR?

A Data Subject Access Request (DSAR) is a request raised by a consumer to an organization that gives the right to access personal data processed by the organization. Additionally, it allows consumers to exercise that right within a reasonable timeline.

Consumers have the right to receive a copy of the data and other information to ensure all their privacy rights are respected. Publishers need to educate their client organizations about the data privacy regulations like GDPR and CCPA and how they affect their privacy policies. Consumers and users are not the only people who have the right to submit a DSAR also, employees, contractors, sales prospects, and job candidates can also submit one. Organizations must respond to DSAR requests within 45 business days.

How to manage DSAR System?

Privacy Pillar helps build and maintain a DSAR system with Privacy Pillar that includes the following necessary components.

• Web Form - Your website or app should have a web form for the users to create their requests.
• Workflows - Your organization needs a set of internal workflows for various request categories requests to process the request among your team.
• Dashboard - An information panel for monitoring the request receiving and status of each request.
• Data discovery system - When you receive an enormous number of requests you might need an automated data discovery system to track the consumer data through the database or hosting systems. 
• Responding system - You need a responding system to validate and respond to each request including the features of assigning subtasks, messaging, and emailing with documents.