Create a DSAR Request

How can your Visitor Submit a Request through Organization's Web Form?

You can either publish the web form to your website or share the web form link with your visitors that you created for your organization to intake the DSAR requests from your visitors.

To learn about web forms, see Manage DSAR WebForms.

Your visitor can submit the request through the web form. Once it is submitted, the request is received on the DSAR request page.   

Submit a Request Manually through Privacy Pillar Portal

You can create a DSAR request manually through the portal itself. 

  1. On your account home page, click the property selection menu and select an organization.
  2. In the DSAR menu, click Requests.

    The Data Subject Requests page appears.
  3. To create a new request, click Create Request.
  4. In Select Web Form, select any web form and click Create.
    The preferred DSAR web form opens in a new tab.
  5. Fill in all the details duly in the web form and click Submit.
    The request is created and it will be queued in the requests list. 
    Once you submit the request, a notification will be sent through the request sender’s email.

View the Request through Client-facing Portal

The request sender can log in to the client-facing portal using the email that you have filled in the web form. When you submit a request, the notification will be sent through the same email and the request can be viewed via the notification.

  1. After submitting the request, go to the email and open the email sent by noreply@privacypillar.com.
  2. In the email, click View Request.
    The access code request page appears.
  3. To get the access code, enter your email ID, then enter the Captcha code, and then click Send.
    The Privacy access portal password will be sent through email.
  4. Go to your email again and open the email sent by noreply@privacypillar.com.
    It contains the access password.
  5. Click Login. 
    It redirects to the login page of the client-facing portal.
  6. Enter your email id, then the password that you received through the email, and then click Login.
    A list of the Request Details appears.
  7. Click Request ID to view any request.