Manage Billing

Subscribe to a Plan

Our portal has four applications: Cookie Consent Management, Data Subject Requests Management, Consent Preference Management, and Social Fortuna. For each application, you need to subscribe to a plan suitable for your business. We provide two types of plans, one is a Bundle plan and the other is a Custom plan. You can select any type of plan to suit your needs. You will get a 14-day trial period for a subscription. After the trial period is over billing will start.

Prerequisite: A valid credit card.

Subscribe to a Bundle plan

  1. In the profile menu, click Billing.
  2. The Manage Subscription page appears. Click Add Subscription
  3. The Pricing page appears. It shows the Bundle plans - Billed Monthly by default.
  4. The pricing details of each plan appear.
  5. In the Essential plan, you will get the Cookie Consent plan.
  6. In the Business plan, you will get Cookie Consent and DSAR combinedly.
  7. In Business Plus you will get Cookie Consent, Consent Preference, and DSAR combinedly.
  8. If you want to view yearly billing plans, switch to Billed Annually.
  9. To see the full features list, click View Comparison.
  10. Choose a plan, then in the Quantity box, select the quantities to be assigned under the plan, and click Add to Cart.

Your plan will be added to the cart.

Subscribe to the Custom plan

We are providing four sets of custom plans for all four products. You can subscribe to any plan as per your business needs

  1. Go to Billing and click Add Subscription.
    The Add Subscription page appears. Click Custom. It shows the Cookie Consent plans - Billed Monthly by default.
  2. The pricing details of each plan appear.
  3. If you want to view yearly billing plans, switch to Billed Annually.

    To see the full features list, click View Comparison.
  4. Choose a plan, then in the Property box, select the number of properties to be assigned under the plan, and click Add to Cart.
    Your plan will be added to the cart.

Subscribe to a DSAR Plan

  1. Go to Billing and click Add Subscription.
    The Add Subscription page appears. 
  2. Click the DSAR tab.

    It shows the DSAR plans - Billed Monthly by default. To view yearly plans, switch to Billed Annually.
  3. Choose a plan, then in the Organization box, enter the number of organizations to be assigned under the plan, and then click Add to Cart.
  1. Go to Billing and click Add Subscription.
    The Add Subscription page appears. 
  2. Click the Consent Preference tab.

    It shows the Consent Preference plans - Billed Monthly by default. To view yearly plans, switch to Billed Annually.
  3. Choose a plan, then in the Property box, enter the number of properties to be assigned under the plan, and then click Add to Cart. 

Subscribe to the Social Fortuna Plan

  1. Go to Billing and click Add Subscription.
    The Add Subscription page appears. 
  2. Click the Social Fortuna tab.

    It shows the Social Fortuna plans - Billed Monthly by default.
  3. To view yearly plans, switch to Billed Annually.
  4. Choose a plan, then in the Property box, enter the number of properties to be assigned under the plan, and then click Add to Cart. 

Checkout and Payment

  1. You can add only one Bundle plan at a time. For the Custom plan You can add one or more plans of different products to the cart and purchase them, after adding plans to the cart, in the menu bar click Cart .
    Note: You can't add a Bundle plan and a Custom plan at a time.
    For the same plan, you can't simultaneously add a monthly and a yearly plan.
     
  2. Then you can review all plans at once or plans of individual applications by selecting the respective tabs. You can modify the quantity and remove the items in the cart itself. Click Review Your cart.
  3. You can view the plan and pricing details. 
  4. Enter the promotional code, if you have any, then check the pricing and click Proceed to Pay.
    The payment gateway page (pay with card) appears.
    Note: if you have a promo code and you applied it, you will not receive a trial but rather a discount on your purchase.
    Note: You can't purchase more than one combo plan at a time. If you try to purchase multiple combo plans, you will get the following error message pop-up.
    Note: You can't purchase a combo plan and a custom plan at a time. If you try to purchase you will get the following error message pop-up.
     
  5. Enter your card details and click Start Trial.
  6. Next time you make a payment you can use the same card or you can add a new card. To add a new card, click Change right to the Payment field
  7. Enter all the details of your card, and then click Start Trial.
  8. Then your 14-day trial period will start. The plan will be added to the Active Subscriptions list on the Manage Subscription page.
Tip: 

Manage Plans

You can manage plans in your account, that is you can update, cancel, and renew the existing plans.

Update a Plan

You can update the number of properties/organizations to be assigned under the current Custom plan. 

Note: You can't update a Bundle plan.
  1. On the right-top of your account home page, click the profile icon, click Billing, and click Manage Current Subscriptions. Click on the left-hand side of the plan name to view the individual plan details.

    It redirects to the payment gateway page.
  2. On your current plan, click Update Plan and click Update quantity.
  3. To change the number of properties, in the Quantity box, enter the value or click – (or)+ to change the value.
  4. Check the pricing details and click Confirm.
Tip:

Cancel a Plan

You can cancel a plan from your account.

  1. Go to Manage Current Subscriptions and click Cancel plan right to the plan you want to cancel.
  2. Check the pricing details and click Cancel plan to confirm.

Renew a Plan

You can renew an expired or canceled plan.

  1. Go to Manage Current Subscriptions.
  2. Right to the plan that has been canceled or expired, click Renew plan. 
  3. Check the pricing details and click Renew plan to confirm.
Note: If you perform any of the above three actions, the payment will be revised accordingly on the next due date with your current payment mode. 

Manage Payment Methods

You can add more payment methods to your account using credit cards or if you have more than one payment method, you can manage them as follows.

Add More Payment Methods

You can add more payment methods using a valid credit card.

  1. Go to Manage Current Subscriptions, under Payment Methods, click Add payment method.

    Enter card details appear.
  2. Enter your card details and click Add.
    The new payment method becomes the default. If you don’t want it to be the default, then clear the Use as default payment method check box.

Update Payment Information

Make a Payment Method as a Default

If you have more than one payment method, you can make any one of them as default.

  1. Go to Manage Current Subscriptions, under Payment Methods, and click right to the payment method that you want to make as the default.
  2. Click Make default.

Delete a Payment Method

You can delete a payment method.

  1. Go to Manage Current Subscriptions, under Payment Methods, and click right to the payment method that you want to delete.
  2. Click Delete and then click Delete payment method to confirm.
    This action deletes the payment method permanently. 
Tip: You can’t delete a payment method if it is the default and still, if you want to delete it, then make another payment method as default, and then you can delete it.

Download the Invoice and Receipt

You can download the invoice and receipt of any payment from your history.

  1. Go to Billing and click Manage Current Subscriptions.
    At the bottom of the page, billing history is available.

    It shows the three latest payments and to view all payments, click View more.
  2. On payment for that you want to download the receipt and invoice, click .
  3. To download the invoice or receipt, click Download invoice or Download receipt.
    A PDF file will be downloaded.
  4. To download the Invoice of an unpaid bill, click.
  5. Right to the price details, click .
    Or to just view the invoice details, click View invoice details.

How to Access all Invoice Information in one location and download the invoice in PDF format?

  1. In the profile icon, click on Billing
  2. Then the Manage Subscription page will appear.
  3. Click on the button to get all the invoice history details.
  4. Then the Invoice History page will appear. It shows all the invoice history details. You can view the details within a date range.
  5. Click on the Date Filter and select a date range. You can view 5, 10, or 15 records at a time.
  6. Click on Previous or Next to view the details accordingly.
  7. You can download the invoice by clicking on any Invoice Id as per your choice. It will redirect you to the stripe.com  page.
  8. To download the invoice or receipt, click Download invoice or Download receipt.
    A PDF file will be downloaded
  9. You can also directly download the PDF file by clicking on the Download icon on the Invoice History page.